www.example.com
0013912078645
sdune@usmail.com
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Sylvester Dune Desktop Support Executive
Efficient, energetic and hardworking desktop support executive with experience of installing and maintaining systems for offices. I have been delivering quality service and have added significantly to speedy operations of various organizations. I have worked as a team member and also independently to provide maintenance and repair work needed for technical efficiency and revenue growth. I wish to work for bigger organizations so I can polish my skills and in return contribute to the company positively.

Work Experience

  • 10 Years & 11 Months

    Jun 2013 to Present

    Novelty Computers Ltd.
    Desktop Support Executive

    Managing the repair, maintenance and installation of desktops, laptops and unit computers and printers. All electronic and technical equipment is maintained and kept in working condition by my team.

    I am also responsible for leading the team to reach their targets of installation or repair work within the given period.

  • Oct 2007 to May 2013

    5 Years & 7 Months
    Systems Tech Ltd.
    Desktop Support Assistant

    Responsible for recommending installation of programs on computers according to the need of the end user.

    I was responsible for looking over the maintenance, repair as well as upgradation of existing systems. I led a team of desktop support associates to see that all computer systems in the offie were working fully and providing fast and useful applications to users.

  • 4 Years & 11 Months

    Sep 2002 to Aug 2007

    Global Communications Ltd.
    Desktop Associate

    Responsible for carrying out the task given by the desktop support executive. Looking over the maintenance and system set up was my duty.

    I was responsible for weekly checks and security network. I used to keep an eye on the security checks and usage of each end user to ensure that the system worked fast and reliably.

Education

  • 1998 - 2002

    Duke College
    Bachelors Computer Programming
    A passionate student.

  • 1995 - 1998

    Duke High School
    High School Degree
    A good student.

  • Languages

    English (UK)
    Native or Bilingual Proficiency
    German
    Elementary Proficiency

  • Technical Skills

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    7
     
    • Customer Relations
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    • Solutions
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    • Repair and Update
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    • Installation
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    • Desktop Customization
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    • Applications Support
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    • Service
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    • Time Management
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    • Regular Observation
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    • Security and Checks
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  • Professional achievements

    Trained my own team of technical staff to deliver the work within a given amount of time.

    Won the Leader of Technology Award at Novelty Computers.

    Became an executive after ten years of service.

  • Personal Achievements

    Won a singing competition and used the prize money to set up my own computer repair works.

    Read books and learned more about computer languages and desktop mechanisms.

Activities & Interests

  • Meet People Icon
    Meet People
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    Cycling
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    Pool
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    Web Surfing
  • Games Icon
    Games
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    Travelling
  • Music Icon
    Music
  • Singing Icon
    Singing
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