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0014086674521
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John Marks IT Support Specialist
Experienced and hard working student with computer expertise. I have been working as a computer support specialist for shops and it has given me the exposure that I needed for an early career in the field of IT. I wish to continue work as an IT specialist and provide quality services to established organizations.

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  • 10 Years & 11 Months

    Jun 2013 to Present

    Jackson Grocer
    IT Support Specialist

    I set up the computer systems of the shop and office. All the price tag printing equipment along with the bar coding devices were set up by me.

    I currently run regular checks on the shop computers and maintain an efficient network. The specialized software programs are also regularly upgraded and checked.

    I ensure that all the accounts and stock database is easily accessible and secure.

  • Feb 2011 to May 2013

    2 Years & 3 Months
    Walter Departmental Stores.
    IT Support Specialist

    Responsible for checking all computers in the shop and office and maintaining an efficient network.

    I was also responsible for upgrading the computers and formulating easy software for billing and maintaining accounts. Software for stock count and communication within the different branches of the store was also my duty.

    All the purchase of hardware and software program requirements were done by me alone. I was answerable to the accounts department for all the equipment bought. I ensured that I negotiated and bought the hardware and printers and other equipment on discounted rates.

Hide Section Education ADD NEW

  • 2013 - Present

    Hillside College
    BS Computer Sciences
    A good student.

  • 2010 - 2013

    Kennedy High
    High School
    Best student of the senior class.

  • Languages

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    English (US)
    Native or Bilingual Proficiency
    Italian
    Elementary Proficiency

  • Technical Skills

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    • Customer Relations
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    • Software Upgrades
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    • Printers Maintenance
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    • Accessories Fixing
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    • Troubleshooting
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    • Problem Solving
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    Professional Achievements

    Hired as IT specialist by the departmental store without any experience.

    Appreciated for efficient work and troubleshooting.

    Won a cash prize for working long hours on computer network of the shop.

  • Academic Awards

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    Awarded Student of the Year in 2003 for senior year at high school

    Became best computer student in freshman year with highest GPA and computer project presentation.

Activities & Interests Hide Section

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    Meet People
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    Cycling
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    Ski
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    Pool
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    Gardening
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    Taking Bath
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    Painting
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    Gym

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