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Kent John Regional Manager
447712345678
kent@gmail.com
Highly experienced and dedicated Regional Manager Retail with a superb record of client service and employee motivation. Adept at handling multiple simultaneous client service needs with complete courtesy and professionalism. Strong innovator with a creative and energetic approach to performance improvement strategies.

Work Experience

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Activant Corporation Inc
Regional Manager (Jun 2013 to Present) 10 Years & 11 Months
• Oversaw regional store operation to ensure adequate revenue goal performance at or under budget. • Developed a sales-driven and expense conscious Region through selection and development of key store personnel. • Achieved lowest turnover in the company through training and compliance of operating procedures.
TruLine Apparel In
Regional Manager (Feb 2011 to May 2013) 2 Years & 3 Months
• Ensured adequate staffing to provide excellent customer service. • Exceeded performance targets established by the Texas Workforce Commission. • Prepared and reviewed quarterly market reports.
Dexter Rand Tobacco
Regional Sales Manager (Apr 2009 to Jan 2011) 1 Year & 9 Months
• Established customer-service standards that exceeded customers' expectations • Designed and implemented company's first "Advanced Store Manager" training program

Education

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London School of Economics
MBA (Marketing)(2007 - 2009) 
London Business School
BS (Business Management)(2003 - 2007) 
CATS College
GCE Advanced Level(2001 - 2003) 

OTHERS

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Trainings
Successfully lead, trained, developed and mentored a team of 24

Technical Skills

  • Customer Relations
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  • Advertising
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  • Strategy Development
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  • Sales Calls
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  • Business Plans
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  • Lead Generation
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  • Sales Management
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  • Sales Control Systems
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  • Market Research
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  • Data Analysis
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Personal Skills

Devoted

Goal Oriented

Innovative

Punctual

Self-Starter

Hard Worker

LANGUAGES

English (UK)
Native or Bilingual Proficiency
French
Professional Working Proficiency
Spanish
Elementary Proficiency

PERSONAL

Nationality
United Kingdom
Marital Status
Married
Driving License
Yes

Awards

- Best Customer Approach Award
- Recognized for Best Service Provider of the month in June 2013

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