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Communicative and knowledgeable service advisor for automobiles and electronics. I have experience of working in customer service and have the skill to convince people while providing accurate and authentic knowledge. I wish to work for the automobile industry as it is my passion. I know that I can build a good customer base and grow business.
Work Experience
Lebnan Motors
Service Advisor
(Jun 2013 to Present)
10 Years & 11 Months
• I am responsible for greeting customers and noting down their complain along with the details of the car.
• I am in charge of getting a quick check-up and explaining to the customer what kind of work has to be done on the car.
• I also show cars to potential buyers and am expected to know the specifications of each car parked in the garage of the automobile outlet.
• I am also in charge of dealing with customers and scheduling meetings between the buyer and seller. An amicable deal is my duty and for that I carry out the legal documentation as well.
Enqilaa Motors
Service Advisor
(Feb 2011 to May 2013)
2 Years & 3 Months
• Responsible for liaision between buyer and seller.
• Scheduling meeting and car test drives was my duty. I used my knowledge and passion of automobiles to help buyers make the right decision.
• It was my responsibility to work on the legal documents and agreement papers.
Lomaani Auto Parts
Seller
(Apr 2007 to Jan 2011)
3 Years & 9 Months
• Responsible for attracting tourists and customers from all over the auto market and ensuring that they buy something from the shop.
• The spare parts and their model, compatibility and use was known to me and I had to read and learn a lot about cars.
• I was responsible for ensuring that every visitor in the shop buys something.
Beirut Electronics
Seller
(Jan 2000 to Mar 2007)
7 Years & 2 Months
• Responsible for selling electronics to customers and arranging display to attrat more people.
• I was responsible for attracting customers and selling electronic goods to tourists as well.
• I had to know what each product costed and how much discount was acceptable. My good salesmanship made me a star service advisor and I won several bonus prizes.
Education
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