Robert Fillmore Cable Technician
Expert of cable, television and all kind of cable issues in residential set ups. I have the knowledge and experience of cable work. Repair, fixing, replacement and handling reception issues is my forte. I have also worked with some companies that cater to customers and provide technical assistance. I wish to work on my own and help customers with all kinds of cable, internet and cable issues.
Cable Technician (Jun 2014 to Present) 7 Years & 6 Months
• I deal with both cable TV and dish antenna customers. Collecting monthly payments and handling all kinds of technical issues is my duty. • To avoid pile up I have fixed a system of weekly calls to customers to ensure all is fine. I also make rounds and heck customers' cable reception, resolution and dish antenna frequencies. • I am responsible for dealing with calls, visits and technical repairs for our regular customers.
Lawrence Cable Works
Cable Technician (Feb 2011 to May 2014) 3 Years & 3 Months
• Responsible for attending customer calls and solving all issues related to reception, clarity and cable settings. • I was in charge of collecting the payments for monthly cable operations and often was also asked to repair and fix the television or other electric appliances. • I was a part of the team that was selected to do survey of favorite channels and throug customer suggestions, we launched several channels that increased monthly sales significantly.
Cable Technician (Apr 2007 to Jan 2011) 3 Years & 9 Months
• I was responsible for attending regular maintenance calls of customers and setting the cable options on their tv sets. I also dealt with video/audio settings and changing directions of the dish antenna. • My primary job was cable technical work but I also fixed and repaired electronics for customers.
Cable Technician (Jan 2003 to Mar 2007) 4 Years & 2 Months
• Responsible for fixing, tuning and servicing television sets for the requested frequencies and cable options. • It was my duty to attend calls and visit customers for installation and running of cable tv. • I was also in charge of attending customer queries and dealing with their cable and television related queries.
High School(1996 - 1999)
I received appreciation bonus for finishing every assignment on time.
Best customer service
Awarded for best customer service at Global Satellite.
- Customer Relations
- Electric Work
- Cable Replacement
- Cable Setting
- Frequency Arrangement
- Quick Learner
- Stress Management
- Market Research
Native or Bilingual Proficiency
Date of Birth
- Short course for fixing small appliances and household equipment.
- I also joined classes to learn how to repair televisions.