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Lenda Disuza Claims Adjuster
447712345678
lenda@gmail.com
Professional Auto Insurance Claims Adjuster who is able to maintain customer satisfaction while working within company policies. Adept at utilizing a computer database handling several ongoing cases simultaneously and seeing a claim file through to its completion. I specialize in offering quick and efficient solutions to the variety of cases that are presented to a claims adjuster every day.

Work Experience


Merchant Insurance Company
Auto Insurance Claims Adjuster (Jun 2013 to Present) 6 Years & 5 Months
• Mentor to new employees at a Branch level • Assisted in gathering data and information for cases that wound up being taken to court for various reasons. • Promptly recognized and coordinated investigation with Special Investigations and Legal when a claim warrants involvement.
Harbor Insurance
Auto Insurance Claims Adjuster (Feb 2011 to May 2013) 2 Years & 3 Months
• Promptly and appropriately developed the file to provide an accurate and timely investigation and loss analysis. • Developed and maintained strong business relationships with internal and external customers. • Served as a technical resource to lesser experienced Adjusters.
Peter Smith Insurance Analyst
Auto Insurance Claims Adjuster (Apr 2009 to Jan 2011) 1 Year & 9 Months
• Analyzed first and third party claims to determine extent of company's liability • Advanced quickly through the company‚Äôs insurance adjuster training program. • Analyzed case files for clients and determined level of loss and compensation.

Education


London School of Economics
MBA (Accounts)(2007 - 2009) 
London Business School
BS (Business Management)(2003 - 2007) 
CATS College
GCE Advanced Level(2001 - 2003) 

OTHERS


Research
Experienced in researching jurisdictional issues, case law, and managing counsel, including litigation, mediation, and arbitration.

Technical Skills

  • Customer Relations
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  • Accounts
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  • Strategy Development
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  • Inventory
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  • Management
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  • Creative
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  • Sales Management
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  • Market Research
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  • Data Analysis
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Personal Skills

Devoted

Goal Oriented

Innovative

Punctual

Self-Starter

Hard Worker

LANGUAGES

English (UK)
Native or Bilingual Proficiency
French
Professional Working Proficiency
Spanish
Elementary Proficiency

PERSONAL

Nationality
United Kingdom
Marital Status
Married
Driving License
Yes

Awards

- Achieved Emergency Medical Responder (EMR)
- Best Customer Approach Award
- Recognized for Best Service Provider of the month in June 2016