I write reports about different products based on the surveys conducted about public acceptability and market prospects.
I work with the different teams and work on marketing strategies to enhance product profits.
I was responsible for introducing new products to customers through effective campaigns such as complementary packages and product promotions.
I was also responsible for working with different teams to assess the profitability of cosmetics.
It was my duty to check the inventory and also make reports about the cosmetics that sold more than others.
I was responsible for answering all calls from customers. I greeted them politely and attended all complains. If it was required, I had to arrange visits of technicians, plumbers or carpenters of the store.
I was responsible for handling all complains and general queries to help customers with usage or consumption of any product that they bought from the store.
It was my duty to remain available on the floor for all customers who had questions about certain products.
I was also in charge of demonstrations of different products.
Successfully helped customers with a faulty batch of furniture polish. I was able to retrieve the whole batch with good compensation offer for customers.
This made all customers feel special and also did not cause any problem in return of the faulty polish.
I was appreciated and rewarded for this tactful handling.
- Customer Relations
- Tracking Purchases
- Tracking Orders
- Handling Irate Customers
- Polite Dealing
- Inventory and Product Knowledge
- Busines Loyalty
- Customer Satisfaction
- Information about Purchase
- Market Research
- Data Analysis
- Quick Solutions
- Interpersonal Skills