CV Picture
Helen Silvers Assistant Restaurant Manager 12, Old City Square, London, United Kingdom
helensilvers@ukmail.com
444978820164
www.example.com
Efficient, mannerful and a welcoming restaurant assistant manager with high standards of customer service. I take care of the ambiance, people as well as the service and the high number of customers has made me capable of dealing with customers under stress and time shortage. I wish to work in a big restaurant which offers all kinds of cuisine so that the customers who come are also of diverse origins. I wish to deliver excellent customer service while learning about people and improving my skills further.
Professional Experience
The Big Ben Restaurant
Assistant Restaurant Manager
(Jun 2010 to Present) 10 Years & 4 Months

Responsible for recruiting staff and training them to deliver the best standards of customer service.

Maintaining discipline among staff members and ensuring speedy service is my duty.

I have to research for cheaper and better ways of ordering food ingredients of good quality while maintaining lower cost.

The Ball Rom Court
Assistant RestaurantManager
(Feb 2004 to May 2010) 6 Years & 3 Months

Responsible for greeting guests and making sure that the dining hall was always decorated and clean. It was my duty to place staff members in the hall and ensure that every order was ready within minutes and served well.

I was also responsible for monitoring the staff performance and was required to present a report on each staff member working with me.

The weekend buffet and desserts bar was my project and it was my duty to get the tables ready and food service efficient.

Rockland Cafe
Assistant Restaurant Manager
(Apr 1998 to Jan 2004) 5 Years & 9 Months

Responsible for constantly controlling the costs and expenditures by researching better ways of cooking, stocking and ingredient ordering. I was in charge of looking after the accounts at the cashier and being present when the cashier account was closed every night.

I was also responsible for launching new items and deciding what kind of menu items to introduce each season.

It was my duty to ensure that every guest enjoyed and did not have to wait for long.

Technical Skills
  • Customer Relations
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  • Food Management
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  • Beverage Management
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  • Dining Ambiance
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  • Staff Placement
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  • Stress Management
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  • Hospitality
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  • Cost and Budgeting
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  • Supervision
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  • Leadership
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Personal Skills
Education
Academy of Restauranteers
Professional Customer Service and Cuisine Diploma
(Aug 1995 to Mar 1997)
Passed with excellent report and job offer from Rockland Cafe.
Rockshore Acadmy
Catering and Buffet Management Diploma
(Sep 1993 to May 1995)
London Academy for Boys
GCE Advanced Level
(Feb 1991 to Jan 1993)
Good student with above average grades.
Achievements
Course for Customer Service
Attended course for customer service and passed with distinction.
Accounting Course
Passed the course for accounting and cost control in a restaurant. I was given the ribbon for passing the course.
Personal
  • Nationality
    United Kingdom
  • D.O.B
    1976/12/05
  • Marital Status
    Married
  • Driving License
    Yes
Languages
English (UK)
Native or Bilingual Proficiency
French
Professional Working Proficiency
Spanish
Elementary Proficiency
Activities & Interests