- 9 Years & 5 Months
Jun 2013 to PresentSystem Inc.Desktop Support Technician
Assisted the IT manager with computer purchases and software installations. I am in charge of looking after all kinds of issues related to the computer networ of the office.
I am responsible for installing, updating and clearing out the viruses that any system might have. It is my duty to ensure that there is no usage violation and all firewalls are intact. I also look after the manager's assigned tasks and ensure that they are done in the least amount of time.
Feb 2004 to May 20139 Years & 3 MonthsKing SystemsDesktop Support Technician
Responsible for looking after the network system and all computers in the office. From the CEO to the junior staff, all desktops were controlled and supervied by a common system. I customized the computers of senior management and inducted a small network for information circulation among the top management.
Responsible for periodic repairs and maintenance. I was on call for any employee who faced a computer-related problem.
LanguagesEnglish (US)Native or Bilingual Proficiency
- Customer Relations
- Improvement of Systems
- Software Upgradation
- Hardware Repair and Change
- Microsoft Technician
- Windows XP, Vista Proficient
- Computer Languages
Set up a network system from scratch for an office space. It was a very tedious job.
Finished update and network tweaking for office and completed all work after office hours within three days.
Helped in setting up new desktops for senior management and customized each computer according to the manager's needs.
Completed course for computer software and languages. It helped me understand different techniques and codes to repair or update a software.
Hardware Technician course. It helped me learn the basic type of hardwares and how to keep them in good condition.