www.example.com
0013759821450
linn.dash@gmail.com
CV Picture
Linn Dash Guest Service Agent
Enthusiastic and hospitable with good experience of customer service. Working with an efficient team and keeping each member active. Dedicated and possessing good communication skills enabling customers to be able to share their concerns and improve their experience. Taking care of accommodation and finding ways to improve the standards and customer relations. Providing the best experience within the budget of customers.

Work Experience

  • 14 Years & 4 Months

    Jun 2006 to Present

    Green Way Hotel
    Guest Service Agent

    Have been serving guests for more than a decade and know the regular guests by name. I look after personal needs and ensure that the room service is efficient. I also look after the reminder calls such as alarms and meeting schedules of guests. Booking tickets for city tour or arranging rides for guests is also my responsibility.

    Taking care of the rooms and ensuring clean, pleasant rooms for guests is my duty. I kee a check on the guests and make sure all their requirements are met properly.

  • Feb 1996 to May 2006

    10 Years & 3 Months
    Chinese Dragon Hotel New Jersey
    Guest Service Agent

    Experience of customer service and assisting guests to make their stay pleasurable. I was responsible for hiring cabs, setting reminders and assisting guests around the hotel.

    I was also responsible for setting the schedules for tours and trips to the zoo or New York City for foreigners and local guests.

Education

  • 1993 - 1996

    Danish School for Hotel and Tourism
    Diploma Hospitality
    Learned about all aspects of hotel services.
  • 1990 - 1992

    International Studies School
    GCE Advanced School
    A good student with interest in Sociology.

  • Languages

    Mandarian
    Native or Bilingual Proficiency
    English (UK)
    Professional Working Proficiency
    Spanish
    Elementary Proficiency
  • Technical Skills

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    • Customer Relations
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  • Achievements

    Won best customer service agent prize.

    Was given award for efficient service.

  • Hotel Renovation Assistance

    Traveled to China to get kitchen utensils and diningware. It was a big achievement for me to be selcted as translator and mediator. I learned from the experience.

Activities & Interests

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