- 11 Years
Jan 2010 to PresentSteak House and BarHost
Responsible for greeting customers and ushering them to a suitable table. I supervise the activities of the dining hall.
I am responsible for good food and courteous staff service. Speed and efficiency is a major concern and I have to remain calm under stress as well.
Jan 2005 to May 20054 MonthsThe London Daily RestaurantWaiter
Served as waiter at the busiest restaurant in the city. I was responsible for changing the table covers, crockery, cutlery and setting a fresh lay out.
I was also responsible for taking food orders and serving them within twenty minutes. Courteous and smooth dealing was a prerogative.
- 5 Years & 6 Months
Jun 2005 to Dec 2010RoseHall CafeDining Hall Staff
Responsible for seeing that guests do not have to wait for a table. I efficiently got tables ready and bills cleared in order to ensure a peaceful and less-crowded dining hall.
In case of any dissatisfied customer or poor food service, I had to mediate and clear the issue.
I was in charge of looking after the dining hall cleanliness and ambiance.
LanguagesEnglish (UK)Native or Bilingual ProficiencyFrenchElementary ProficiencyGermanElementary Proficiency
- Customer Relations
- Dining Hall Management
- Service Planning
- Stress Management
- Guest Requirements
- Seating Arrangement
Completed a diploma course in hotel management.
A diploma course in food service and restauranteering.
Out of City Courses
Travelled to America to learn more about restaurant management and arrangements. The Red Dragon Chinese Restaurant sent me on the company expense.
Traveled to France to learn table arrangement and culinary service etiquette.