- 9 Years & 6 Months
Jun 2013 to PresentJackson GrocerIT Support Specialist
I set up the computer systems of the shop and office. All the price tag printing equipment along with the bar coding devices were set up by me.
I currently run regular checks on the shop computers and maintain an efficient network. The specialized software programs are also regularly upgraded and checked.
I ensure that all the accounts and stock database is easily accessible and secure.
Feb 2011 to May 20132 Years & 3 MonthsWalter Departmental Stores.IT Support Specialist
Responsible for checking all computers in the shop and office and maintaining an efficient network.
I was also responsible for upgrading the computers and formulating easy software for billing and maintaining accounts. Software for stock count and communication within the different branches of the store was also my duty.
All the purchase of hardware and software program requirements were done by me alone. I was answerable to the accounts department for all the equipment bought. I ensured that I negotiated and bought the hardware and printers and other equipment on discounted rates.
LanguagesEnglish (US)Native or Bilingual ProficiencyItalianElementary Proficiency
- Customer Relations
- Software Upgrades
- Hardware Repair
- Printers Maintenance
- Accessories Fixing
- Independent Worker
- Problem Solving
Hired as IT specialist by the departmental store without any experience.
Appreciated for efficient work and troubleshooting.
Won a cash prize for working long hours on computer network of the shop.
Awarded Student of the Year in 2003 for senior year at high school
Became best computer student in freshman year with highest GPA and computer project presentation.