CV Picture
Nawaz Shahnawaz Medical Administrative Assistant 008 Highland Road, London, EC1 HJK, United Kingdom
nawaz@gmail.com
447712345678
Resolute Medical Administrative Assistant astutely performing a variety of functions ranging from greeting patients and answering the phone to scheduling appointments and taking patients to exam rooms. Adept at working in fast-paced environments. Specialize in ensuring efficient medical office operations.
Professional Experience
Dr. H.R. Smith Clinic
Medical Administrative Assistant
(Jun 2013 to Present) 6 Years & 5 Months

Partner with practice managers to devise and monitor metrics and related tools to evaluate and improve health delivery systems.

Collected patient co pays Communicated with insurance companies to verify patient coverage, get authorization for special testing, or referrals

Processed all medical records request, legal correspondence request, and insurance data for other facilities Assisted the doctor with clinic by taking patients height, weight, blood pressure or drawing blood

New Parkland Medical Center
Medical Administrative Assistant
(Feb 2011 to May 2013) 2 Years & 3 Months

Leverage strategic alliances to perform patient data pulls and disseminate information. Generate detailed reports focusing on patient outcomes to facilitate decision-making and influence process improvement, program development, and long-range planning.

Utilize population-based health principles to create healthy people, communities, and fit-and-ready force.

Conduct monthly chart audits for family practice, primary care, pediatrics, and internal medicine. Collaborate with subject matter experts to create and implement preventative initiatives; developed and initiated preventative disease management plans for cervical cancer and colon cancer-eligible populations.

MAIN STREET HEALTH CLINIC
ADMINISTRATIVE ASSISTANT
(Apr 2009 to Jan 2011) 1 Year & 9 Months

Managed all front office activities to optimize facility workflows and patient management and provide comprehensive administrative support clinical and office manager, including appointment management, billing and collections, office administration, and customer service.

Addressed and responded to incoming/outgoing calls and correspondence. Created and maintained confidential patient files; implemented EHR systems to automate patient records management.Addressed and responded to incoming/outgoing calls and correspondence. Created and maintained confidential patient files; implemented EHR systems to automate patient records management.

Trained new and existing staff on new computer systems and facilitated communication between clinic and system support specialists

Technical Skills
  • Customer Relations
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  • Workflow Optimization
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  • Medical Terminology
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  • Strategy Development
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  • EMR and EHR Management
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  • Staff Development and Coaching
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  • Lead Generation
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  • Sales Management
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  • Sales Control Systems
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  • Market Research
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  • Data Analysis
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Personal Skills
Education
London School of Economics
MSC
(Aug 2007 to Mar 2009)
London Business School
BS (Accounting)
(Sep 2003 to May 2007)
CATS College
GCE Advanced Level
(Feb 2001 to Jan 2003)
Custom Section
Courses
Medical Coding, Allied Medical School, Online
Certification
Member of the National Healthcare Association (NHA)
Personal
  • Nationality
    United Kingdom
  • D.O.B
    1980-03-12
  • Marital Status
    Married
  • Driving License
    Yes
Languages
English (UK)
Native or Bilingual Proficiency
French
Professional Working Proficiency
Spanish
Elementary Proficiency
Activities & Interests