Partner with practice managers to devise and monitor metrics and related tools to evaluate and improve health delivery systems.
Collected patient co pays Communicated with insurance companies to verify patient coverage, get authorization for special testing, or referrals
Processed all medical records request, legal correspondence request, and insurance data for other facilities Assisted the doctor with clinic by taking patients height, weight, blood pressure or drawing blood
Leverage strategic alliances to perform patient data pulls and disseminate information. Generate detailed reports focusing on patient outcomes to facilitate decision-making and influence process improvement, program development, and long-range planning.
Utilize population-based health principles to create healthy people, communities, and fit-and-ready force.
Conduct monthly chart audits for family practice, primary care, pediatrics, and internal medicine. Collaborate with subject matter experts to create and implement preventative initiatives; developed and initiated preventative disease management plans for cervical cancer and colon cancer-eligible populations.
Managed all front office activities to optimize facility workflows and patient management and provide comprehensive administrative support clinical and office manager, including appointment management, billing and collections, office administration, and customer service.
Addressed and responded to incoming/outgoing calls and correspondence. Created and maintained confidential patient files; implemented EHR systems to automate patient records management.Addressed and responded to incoming/outgoing calls and correspondence. Created and maintained confidential patient files; implemented EHR systems to automate patient records management.
Trained new and existing staff on new computer systems and facilitated communication between clinic and system support specialists
- Customer Relations
- Workflow Optimization
- Medical Terminology
- Strategy Development
- EMR and EHR Management
- Staff Development and Coaching
- Performance Metrics
- Lead Generation
- Sales Management
- Sales Control Systems
- Market Research
- Data Analysis
- NationalityUnited Kingdom
- Marital StatusMarried