Responsible for attending calls and scheduling appointments.
I greet customers and patients with a pleasant smile and ensure that their appointment is not delayed. All the billing procedure is carried out in an organized manner and I record all updates in the individual record files of the patients. I ensure that all the corridors and hospital waiting areas are clean and hygienic. I handle patients if the nursing staff is busy. I also rcord the blood pressure, temperature, weight and patient history in case the nurse is not available.
Assistance in other clinical work such as wound dressing is also my duty.
Responsible for handling all calls and scheduling appointments.
I was also responsible for checking ID of the patients in order to decide the billing procedure. All civilian patients were to be charged differently therefore I had to remain alert and vigilant. I handled all the discharge and admission fee payments, billing details and organized individual fils for everything. It was my duty to supervise the cleaning and maintenance staff to ensure smooth medical procedures in the hospital.
It was my duty to be able to help the nurses and staff in emergency cases or when the staff personnel were less.
I was responsible for the daily operations and smooth working of the clinics. I ensured that all the patients did not have to wait for a long time and could resume their activities without spending hours at the medical center.
I handled all the patient records, office files, payments and billing details and also looked after the staff to ensure a clean and hygienic waiting area and examination room.
My responsibilities included excellent customer service, swift appointment calls and organized billing and discharge procedures.
- Customer Relations
- Office Administration
- Bills and Payments
- Orderly Documentation
- Scheduling Appointments
- Medical Knowledge
- Team Building
- NationalityUnited States
- Marital StatusMarried