Matthew Andersen Operations Associate
0014897721056 
operations@warrenniel.com 
www.warrenniel.com I seek work in an established company that focuses on quality and delivering efficiently. I have been the operations associate with a big organization and have worked hard to understand and learn the rules of trade and business. I am responsible, result driven and capable of handling all time-based tasks. I have the ability to lead and steer the teams in the right direction so that our targets are achieved. I have worked in accordance with the company rules and have maintained good relations with all colleagues as well.
Work Experience
Warren Niel Online
Operations Associate (Feb 2014 to Present) 10 Years & 2 Months
• I handle all customer orders and in case of any return or reimbursements, I discuss the case with seniors and communicate with customers accordingly. • It is my duty to ensure speedy orders and safe deliveries. • I handle the clerical staff and organize the finances and inventory of stock.
Pacific Finance
Operations Accociate (Apr 2007 to Jan 2014) 6 Years & 9 Months
• I was responsible for handling the different clients and discussing the different investment packages with them. • It was my responsibility to work along side the management and understand all the company picies and deal with clients accordingly. • I was responsible for ensuring that all operations of the office were smooth and efficiently handled.
Western Financial
Operations Assistant (Jan 2002 to Mar 2007) 5 Years & 2 Months
• It was my duty to settle accounts were paid in the accounts of clients.and calculate dividends that • I was in charge of discussing the dividend policies and implications from the directors and then assisted the accounts department with the necessary changes and payments. • I kept a thorough record of all the business transactions.
Education
City College
BS (Business Management)(2001 - 2005)
A good student.
Springfield High
High School Diploma(1999 - 2001)
A good student.
Achievements
Target Achievement
I helped with the bank settlements for our clients within a given period of time and ensured smooth transfers.
Database Work
I updated database and reduced paperwork in the office so that all the file room work could be reduced. We also cut cost by eliminating helper for the file room access.
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Meet People -
TV -
Eating -
Web Surfing -
Reading -
Photography
Professional Skills
- Communication
- Clerical Supervision
- Paperwork
- Database Access
- Computer Proficiency
- Client Communication
- Bank Dealings
- Reception Staff Communication
- Appointment Handling
- Senior Management Compliance
Personal Skills
Devoted
Goal Oriented
Innovative
Communicative
Results-driven
LANGUAGES
English (US)
Native or Bilingual Proficiency
PERSONAL
Nationality
United States
Date of Birth
1983/11/25
Marital Status
Married
Driving License
Yes
Training
- I trained new clerical staff members to tape files for senior management.
- I also introduced all staff in the accounts department with company rules and financial record database.
- It was a formal training to help with my own work of communicating between the senior management and staff.