45, Oxford Lane, London, United Kingdom
nicolesmith@ukmail.com
449087332465
CV Picture
Nicole Smith
Personal Banker
Helping people with their basic banking needs with dedication and enthusiasm for more than 10 years. I have a strong understanding of my profession therefore I have helped numerous clients while remaining true to the bank I served. I am hard working and honest, with good customer care skills. I wish to serve a commercial bank and contribute to its net worth through good service.
Work Experience
(Jun 2014 - Present)
British Bank
Personal Banker

I study loan applications and attach client information after verification to keep the acceptance procedure swift.

I als look after all the clients who need to open new accounts or require assistance with financial transactions. I am also available for regular clients over the phone. They can operate their account and manage their finances through me. I look after the clients and answer all kinds of queries.

Introducing new products and breifing the clients about investment benefits is also part of my job.

(Feb 2013 - May 2014)
UK Bank
Personal Banker

Responsible for helping all clients with opening new acounts. It was also my duty to help all account holders with ttheir banking. From getting cheque books renewed to selling credit cards, I was in charge of all consumer-based duties.

I was also responsible for preparing reports on new methods of increasing profits and presenting them to the board of directors.

(Dec 2009 - Jan 2013)
North Bank
Personal Banking Assistant

Responsible for asking all walk in clients what the purpose of their visit was. I then helped all clients with whatever they needed to get done at the bank. I got cheques cleared and also deposited money for clients.

Helping clients in filling applications and forms was also my duty.

My primary duty was to provide the best customer service to all clients.

Education
(2005 - 2009)
King University
Bachelors Finance
Excellent student.
(2003 - 2005)
Welsley School for Girls
GCE Advanced Level
Grade: A+ Subjects - Business, Accounts, Economics.
Achievements

Appreciated for helping clients with opening new accounts and also introducing them to different investment schemes of the bank.

Awarded for selling credit cards to more than 300 clients.

Contributed to the annual profit rise due to increase in clients.

Technical Skills
0
 
5
 
  • Customer Relations
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    • 2.
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    • 5.
  • Retail Banking
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    • 5.
  • Consumer Banking
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    • 2.
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    • 5.
  • Loand and Credit
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    • 2.
    • 3.
    • 4.
    • 5.
  • Banking Queries
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    • 2.
    • 3.
    • 4.
    • 5.
  • Product Knowledge
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    • 2.
    • 3.
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    • 5.
  • Account Operations
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    • 5.
  • Locker Operations
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  • Report Writing
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  • Presentation Skills
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
  • Banking Helper
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
  • Customer Queries
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
  • Telephone Communication
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
  • Money Transfers
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
  • Phone Banking Assistant
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
Languages
 
English (UK)
Native or Bilingual Proficiency
 
French
Professional Working Proficiency
 
Spanish
Elementary Proficiency
Personal
 
Skype
nicolesmith
 
Nationality
United Kingdom
 
Date of Birth
1986/06/05
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