Collaborated in boosting prescription count from 300 weekly to over 500 through transfers and enhancements in customer service. Successfully maintained and enforced up-to-date compliance with HIPPA laws, Methanol Acts, and Sexual Harassment laws.
Played an instrumental role in maintaining top client satisfaction through continuous delivery of top quality services and effective training / management of pharmacy team.
Verified patient data and billing information. Reviewed accuracy and completeness of information on prescription and refill requests. Correctly priced and filed prescriptions after they were filled.
Regularly completed paperwork and documented prescription and insurance billing information. Strictly maintained customer and patient confidentiality. Retrieved counted and measured supplies and capped vials and bottles
Commended for top performance and overall devotion to patient care / support; received letters of appreciation from various patients and listed in Who is Who Among Pharmacists
Provided friendly customer service at prescription drop-off and pick-up counters. Communicated directly with doctors’ offices via telephone fax and email. Entered new patient profiles and prescriptions into medication input software system.
Answered and screened phone calls for the staff pharmacist in a friendly efficient manner. Maintained proper compliance logs for all actions and orders. Accurately recorded compounded products and prepared appropriate labels
Accurately filled and delivered drugs to all company departments. Suggested new code system, which reduced filing errors and increased timely delivery. Computed amount of dosage required for admitted patients.
- Team player
- Proficiency in using Microsoft Office
- Good communicator
- Transcribing medication information
- Market Research
- Data Analysis
- NationalityUnited Kingdom
- Marital StatusMarried