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Stefanie Gabin Relationship Manager
0013895640264
stefanie289@gmail.com
871 222 1156
www.example.com
Managing relationships between clients and business with a pleasant disposition and a goal to maximize business profits. I have an experience of more than a decade. I'm an energetic, enthusiastic and pleasant part of an organization and I wish to be able to increase revenue growth by right communication and policies. I thoroughly believe that business partners and customers need poper communication so that the business grows and the customers remain happy.

Work Experience


Real Products Ltd.
Relationship Manager (Feb 2014 to Present) 6 Years & 8 Months
• Responsible for maintaining good relations with customers. Offering promotions and special discounts after consultation with sales team. • Looking after product launches and managing events for customers. • I also look after customer accounts for online payment and design discount coupons. This discount is set after marketing and sales team meetings and the decision has to be unanimous.
The Delivery Masters
Relationship Management Officer (Apr 2012 to Jan 2014) 1 Year & 9 Months
• Responsible for booking orders and ensuring that customers recieve orders according to their customization. • Taking feedback from customers was also my duty. • Responsible for looking after sales tam and offering promotional offers to old customers.
Benjamin Electronic Mart
Customer Relations Department Officer (Jan 2005 to Mar 2012) 7 Years & 2 Months
• Responsible for providing after-sales customer service. Answering queries and solving customer issues was my duty. • I looked after all kinds of issues related to product or reciepts and cash-back offers. • It was my duty to serve customers with a smile and ensure that their shopping experience was worthwhile.

Education


Daimler University
Bachelor Human Resource(1998 - 2002) 
Grade A student.
Kingston College
High School(1997 - 1998) 
A good student

Achievements


Revenue Generation due to Customer Relations
Increased customer base that resulted in better profits.
Product Launch
Launched new products and invited customers for feedback. The customers loved the idea and all stock was finished.

Technical Skills

  • Customer Relations
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  • Analytics
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  • Strong Policy Making
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  • Strategy and Offers
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  • Email COmmunication
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  • Organizing Trainings
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  • Revenue Targets
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  • Leadership
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  • Team Work
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  • Competitor Knowledge
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  • Market Research
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Personal Skills

Devoted

Goal Oriented

Communicative

Cooperative

Responsible

LANGUAGES

English (US)
Native or Bilingual Proficiency
French
Elementary Proficiency
Italian
Elementary Proficiency

PERSONAL

Nationality
United States
Date of Birth
28th September
Marital Status
Single
Driving License
Yes
Skype
stefanie289

Travels

- Traveled to Germany for a Customer Relation Seminar
- Relationship Management Diploma in Italy
- Business Development Planning Diploma in Italy