CV Picture
Zavier Fredericks Restaurant Owner
662839283392
zavier@email.com
637 389 3927
www.zavier.com
High energy background in a fast-paced culinary setting. Possess outstanding knowledge of the food industry, superior communication skills and a passion for excellence in a customer-oriented environment. Tenacious and resourceful with deep knowledge of holding and maintaining customer loyalty in a food service environment.

Professional History


Greys Paradise Food Center
Restaurant Owner (Jun 2013 to Present) 7 Years & 4 Months
• Scheduled and directed staff in daily work assignments to maximize productivity. • Efficiently resolved problems or concerns to the satisfaction of all involved parties. • .Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Viesel Food Corner
Restaurant Manager (Feb 2011 to May 2013) 2 Years & 3 Months
• Greet restaurant patrons and ensure that they are seated properly by coordinating service through restaurant hosts • • Oversee the customers to ensure that they are being well taken care of by the restaurant staff • • Estimate food consumption and coordinate with suppliers to make sure that food and beverage items do not run out
Viesel Food Corner
Assistant Manager (Apr 2009 to Jan 2011) 1 Year & 9 Months
• • Welcomed customers and assisted in seating them • • Provided them with menus and informed them of the day’s special • • Assisted customers in making choices by providing them with information on menu items
Viesel Food Corner
Internship (Jan 2009 to Mar 2009) 2 Months
• Took orders and repeated them to ensure accuracy • Provided customers with a timeline for order delivery • Relayed orders to kitchen staff and followed up on each order to ensure timely preparation

Qualification


School of Cooking
Diploma in Culinary Management(2007 - 2009) 
School of Cooking
Bachelors in Hotel Management(2003 - 2007) 
Shah College
High School(2001 - 2003) 

SELECTED ACHIEVEMENTS


Viesel Food Corner
Grew customer base by 50% in the first year hired as restaurant manager at Viesel Food Corner
All Smiles Program Launch
Introduced All Smiles, a customer service directive that endorsed the cliché “the customer is always right”
Order Time Decrement
Streamlined food ordering system by introducing real time orders through tablets, decreasing order time by 35%

Technical Skills

  • Hiring and training
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  • Stable work history
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  • Operations management
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  • Bilingual in English and Spanish
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  • Supervisory skills
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  • Strong leader
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  • Customer-oriented
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  • Servsafe certified
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  • Health and safety
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  • Hospitality management
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  • Menu planning
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  • Finance handling
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Personal Skills

Devoted

Goal Oriented

Innovative

Adaptable

Adaptable

LANGUAGES

Spanish
Native or Bilingual Proficiency
French
Limited Working Proficiency
English (UK)
Limited Working Proficiency

PERSONAL

Nationality
Spain
Date of Birth
1976/11/15
Marital Status
Single
Driving License
Yes
Skype
zavier@skype.com

Strengths

- Hardworker
- Attention to details
- computer competencies