CV Picture
Philip Dean Service Manager
0015873390142
phillipdean@hotmail.com
871 222 1156
www.example.com
Service Manager with passion of fixing and maintaining cars. I have a lot of experience with technical car servicing and customer service. I have been associated with big workshop set-ups and look for challenging jobs related with high-speed engines and heavy duty maintenance.

Work Experience


Belleville Motors
Service Manager (Feb 2013 to Present) 6 Years & 9 Months
• Responsible for checking vehicles that come in for service and maintenance. • I book the vehicle after checking all the interior and exterior of the car. A form is filled in which all details of the condition of the vehicle have to be noted. • I supervise the service and ensure that all the work is done according to the requirement. Customer satisfaction is my priority and I ensure that all work is done according to the expectation of the customer.
Toyota Motor Service Center
Service Manager (Apr 2009 to Jan 2013) 3 Years & 9 Months
• Responsible for scheduling car appointments for regular maintenance services. It was my duty to inform all Toyota car buyers that their vehicles were due for the quarterly, bi-annually or annual service. • It was my responsibility to understand what parts and engine services were specified in all the timed services. • It was my duty to check the vehicles and then arrange mechanical servies according to the need of the vehicles.
Best Cars
Service In Charge (Jan 2007 to Mar 2009) 2 Years & 2 Months
• Responsible for greeting customers and booking their cars for service and wash. • I was in charge of checking the car before registering and informing the customer about the car services required. • I kept a log of the registered cars and also recieved payments for them.

Education


Benton College
BS (Engineering)(2002 - 2006) 
Good student.
Churchill High
High School(2000 - 2002) 
Good student.

Award


Customer Service Award
Received the customer service award in 2012 from Toyota Motors and was promoted to a higher position in Texas. Due to inability to shift, I gave up the position. I also received a cash prize for services.

Technical Skills

  • Customer Relations
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  • Vehicle Service
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  • Filter Checks
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  • Automatic/Manual Transmission
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  • Auto Service Staff
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  • Maintenance
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  • Vehicle Knowledge
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  • Monthly Checks Routine
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  • Mileage Checks
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  • Supervision
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  • Engine Checks
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  • Engine Maintenance
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Personal Skills

Devoted

Balanced

Communicative

Cooperative

Organized

LANGUAGES

English (US)
Native or Bilingual Proficiency

PERSONAL

Nationality
United States
Date of Birth
1981/10/18
Marital Status
Single
Driving License
Yes

Training

- Recieved training for customer service and service station supervision.
- Learnt the basics of booking cars and registering regular clients.