CV Picture
Mona Simmons Shift Leader
0014078946721
monasimmons@usmail.com
871 222 1156
www.example.com
Hard working, responsible and always eager to learn, I supervise staff members and help in making the shift work go smoothly and easily. I follow the instructions of the manager well and ensure that all the work assigned to me is done well. I am confident that I can take up work in a busy restaurant or hotel or even in a food court. I wish to exercise my skills to benefit the organization I work for.

Work Experience


Watkins Bar and Restaurant
Shift Leader (Feb 2010 to Present) 10 Years & 8 Months
• I look after the staff and train new recruits. Hiring of new recruits according to the need of the restaurant is also my responsibility. • Bar stock and kitchen handling is overseen by me and I maintain an account of when to order licquor and what is being used more. • I also greet visitors and answer queries regarding the restaurant or bar. I ensure that all customers are served well and in case of any complains, the matter is solved properly. I keep a regular check on the cost and maintain ways to keep it under control. We have been able to double our profits during my service and have also renovated the dining hall and extended the bar.
Mulberry Restaurant
Shift Leader (Apr 2003 to Jan 2010) 6 Years & 9 Months
• Responsible for supervising staff memebers and ensuring efficient and good customer service. I was in charge of greeting guests and in case of any refund or complains, I handled situation amicably. • I also trained new recruits and kept a check on their performance. I was alert and always handling the kitchen and dining staff in a way to maximize their output. • I took care of the financial transactions such as salary payments and also checked all reciepts and payments with the cash register balance.
Jackson Diner
Shift Leader (Jan 1999 to Mar 2003) 4 Years & 2 Months
• Responsible for supervising kitchen and dining staff. I looked after the cash register, payments and also kept a check on cost controlling. • I was in charge of greeting visitors and ensuring that they are served efficiently. I checked hygiene standards and whenever there was a crowd; I stepped up and worked in the kitchen alongside staff members.

Education


Newville Culinary Art School
Diploma Culinary Art(1997 - 1998) 
Left course due to personal reasons.
Newville High
High School(1993 - 1995) 
Excellent student.

Featured Projects


Charity Support Campaign
Proactively follow up leads generated from canvassing by the account managers. Maintain superior relationships with all business clients.
Project Title
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Project Title
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Technical Skills

  • Customer Relations
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  • Cash Handling
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  • Cooking Basics
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  • Greeting Customers
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  • Pleasant Welcome
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  • Serving Coffee
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  • Coffee Machine
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  • Basic Kitchen Equipment
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  • Staff Supervision
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  • Staff Placement
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  • Efficiency
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  • Report Writing
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Personal Skills

Devoted

Enthusiastic

Communicative

Facilitator

Punctualality

LANGUAGES

English (US)
Native or Bilingual Proficiency
Italian
Professional Working Proficiency
Spanish
Elementary Proficiency

PERSONAL

Nationality
United States
Date of Birth
1977/03/11
Marital Status
Single
Driving License
Yes
Skype
monasimmons

Trainings

- Trained for customer service.
- Attended classes for basic culinary art.