Thileeban Ravindran Soft Skill Trainer

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Ravee’s extensive training expertise has been built through his solid mixture of work experience from Customer Service & Sales within the FMCG, Hospitality, Retail & Training Organizations. Ravee’s training activities focus on implementing Practical, yet Strategic and Coaching technique approaches to increase the performance level of an Individual & Team in an organization. He has designed, developed and managed a wide range of modules with international standards contents. Today, Ravee specializes in creating ‘learning moments’ through various methodologies ~ like Interaction, Coaching technique, Videos, Role Plays, Real life stories and Case Study Analysis.

Nationality
Sri Lanka
D.O.B
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Marital Status
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Driving License
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Skype
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Relocation
Yes
Available for Freelance
Yes

Work Experience

10XFuture - Training & Consultancy, Srilanka

Corporate SoftSkill Trainer (Sep 2011 - Present)

• Highly proficient in Customer Service, Sales Motivation, Leadership Skills.

• Business/Personal Grooming, Train the Trainer, Performance Coaching. TeamBuilding

• Programs are developed after performing in-depth analysis of the corporate goals.

Hotel Cinnamon Grand

Assistant Conference Manager (Jun 2010 - Aug 2011)

• Organising International & Local Conferences.

• Designing Travel itinerary for conference delegates.

• Selecting the Food and Room preferences for the delegates

Ezone Training India

Marketing Consulant - Soft Skill Trainer (Jan 2007 - Apr 2010)

• Marketing Leadership programs, Team Building outdoor, Fear Factor Motivation.

• Facilitated Fear Factor, Leadership programs for Top corporate organizations.

Tescos England

Customer Service/Brand Associate (Sep 2002 - Dec 2006)

• Promoting Tesco brand in Tesco supermarkets, branding in delivery trucks,

• Improvising the merchandising display of Tesco brands to perfection.

• Improvising the overall Customer Service in 3 Tesco outlets.

Education / Certification

University of Bedforshire, England

MBA - (International Business) (Jan 2002 - May 2004)

Bharathiyar University , India

BBM (Bachelor of Business Management) (Jul 1996 - Jun 2000)

St Joseph’s Boys Higher Secondary School, India

GCE Advanced Level (Jun 1985 - Apr 1997)

Professional Skills

Basic

Average

Expert

• Customer Service Excellence
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• Sales Motivation
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• Business/Personal Grooming
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• Training the Trainer
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• Performance Coaching
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• Business Strategy
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• Career Development
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• Market Research
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• Large Group Training Facilitation
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• Workshop Facilitation
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• Team Building Outdoor - Expert
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• Public Workshop - Management
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• Mystery Shopping - Specialist
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• Change Management
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• Merchandising Display Planner
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