Responsible for maintaining regular customer records and arranging tickets at discounted prices for them. I handle a large number of customers and often work on credit for them.
Timely recovery of fee and money is my duty and I have been able to grow clientele significantly.
All returns and exchanges are dealt with properly. I also look out for seasonal deals and inform customers of different packages that may be availed to travel alone or with family.
Responsible for assisting customers with finding the best discounts and comfortable flight timings for their business or personal needs.
I was in charge of greeting customers and hearing out what they were expecting from the agency. I offered different plans to customers after negotiating and matching airline timings with the customer's desired times.
I was in charge of serving and helping customers in every possible way, for which i also received an award.
Responsible for attending customer calls and meeting them to suggest the best travel plans. I was also responsible for negotiating deals and packages with different airlines and hotel crews to give special discounts to rgular customers.
I was on the panel of customer service association which was a forum where different professionals offered their services in return of another service. I helped several professionals with their work and got several special deals for customers in return.
Won best customer service award and became top travel consultant in 2015.
People's Favorite Award due to every customer asking for me to deal with them.
Became youngest travel consultant to cross the 1000 ticket sale mark.
- Customer Relations
- Discount Calculation
- Public Relations
- Business Awareness
- Handling Clients
- Computer Proficient
- Customer Record
- Payment History
- Returns and Exchanges
- Data Analysis
- Financial Analysis