CV Picture
Jeremy Walls Truck Dispatcher
0019078821365
jeremywalls@hotmail.com
Responsible truck dispatcher in constant communication with the drivers and customers, hence proving an efficient and prompt service to all our customers. I am hard working and have learnt the skills required to handle a customer service position. I ensure that we dispatch all cargo and vehicles as safely and efficiently as possible. I am seeking work with a company that shares my passion of delivering the best customer service and value for money.

Work Experience


State Links
Truck Dispatcher (Feb 2011 to Present) 9 Years & 8 Months
• I look after the truck scheduling and confirming orders. • I also assist with the paperwork and updating order statuses to the website. • I took a special program of seminars for customer service and improved my services to our customers. This has made me a sought after dispatcher and a preferred communicator as well.
Levels Courier
Truck Dispatcher (Apr 1996 to Jan 2011) 14 Years & 9 Months
• Worked as a hard working dispatcher with responsibilities like taking orders and assigning projects to drivers. • Arranging the schedule for trucks to leave and arrive at the office loader was also my duty. • I kept track of the trucks and coordinated with customers to inform them of their goods.
Cross Country
Truck Dispatch Team (Jan 1992 to Mar 1996) 4 Years & 2 Months
• I was responsible for confirming orders and getting cargo packed for being loaded in trucks. • I had to be present at the site when goods belonging to customers were packed. • A police officer was also present to ensure that no illegal work was being done while the packers had to make sure that the goods were packed safely.

Education


State College
BS Business Management(1987 - 1991) 
A good student.
Martin High
High School Diploma(1985 - 1987) 
A good student.

Achievements


Truck Driver Incentives
I started a new system of bonuses for truck drivers who maintained our safety and time regulations. The drivers with least time exceeding assignments were rewarded. This improved our services greatly.
Reward
I was rewarded for performing duties of manager for two months and handling all matters of the office well.

Professional Skills

  • Customer Relations
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  • Order Taking
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  • Supervision
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  • Communication
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  • Cargo Tracking
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  • Packing Material Check
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  • Regular Truck Maintenance
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  • Paperwork
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  • Filing of Orders
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  • Cargo Clearance
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  • Following Cargo Rules
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  • Analytical Observation
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Personal Skills

Devoted

Goal Oriented

Confident

Facilitator

Organized

LANGUAGES

English (US)
Native or Bilingual Proficiency

PERSONAL

Nationality
United States
Date of Birth
1969/09/05
Marital Status
Married
Driving License
Yes

Customer Service

- I attended a seminar that was about customer service.
- While at State Links I took part in a program to improve customer service.
- I learnt a great deal and it showed in my services.