CV Picture
Benjamin Wing Customer Service Agent
0012984402619
benwing@usmail.com
871 222 1156
www.example.com
Amicable and helpful towards customers seeking answers to queries. I have been in the customer care business for more than a decade and so far, I have helped millions of people in a friendly manner, which makes them come back to me. I have developed good relations with customers on the basis of services and friendly attitude. I wish to work as a customer service agent to make the lives of customers easier, even if it is in a small way.

Work Experience


Food Service Customer Care
Customer Service Agent (Apr 2009 to Present) 11 Years & 6 Months
• Responsible for dealing with customers who walk in the food catering department. I answer all kinds of queries and questions. • Also responsible for dealing with irate customers who look for different food items and have complains. • I empathetically help them register complains and offer refunds and exchanges.
Aviation Department
Airline Customer Service Agent (Jan 2000 to Mar 2009) 9 Years & 2 Months
• Responsible for greeting all customers and assisting them in the best possible way. • Dealing patiently with passengers and answering their queries is also a part of my job. • Helping passengers with check-ins is also my duty. I take care of the physically impaired passengers and assist them in boarding the aircraft.

Education


Washington College
Bachelor Business Administration(1995 - 1999) 
A good student.
Washington High School
High School Degree(1993 - 1995) 
A good student with good public speaking skills.

Achievements


Excellent Employee Award
Awarded for best customer service and keeping record of customer calls.
Food Service Customer Care Award
Awarded for taking down feedback and order details from customers with complete information.

Technical Skills

  • Customer Relations
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  • Information
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  • Problem Solving
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  • Patience
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  • Attentiveness
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  • Communication Skills
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  • Time Management Skills
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  • Leadership
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  • Team Work
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  • Calming Attitude
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  • Complain Recording
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  • Form Application
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Personal Skills

Devoted

Goal Oriented

Innovative

Adaptable

Communicative

LANGUAGES

English (US)
Native or Bilingual Proficiency

PERSONAL

Nationality
United States
Date of Birth
1977/10/16
Marital Status
Married
Driving License
Yes
Skype
benjamin1016

Custom Box

- Won top graphic designer award in uinversity in 2013
- Illustrator award in 2012
- New Business development in 2013