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I have a Bachelor of Science degree in Chemistry. I have 10+ years of experience in an environment testing laboratory using mainly Agilent GC and GCMS systems. I have grown the knowledge gained in that environment while working for Agilent Technologies as a Field Service Engineer for the last 8 years
Work Experience
Philips Medical Systems
Field Service Engineer
(Jun 2013 to Present)
11 Years & 11 Months
• Enhanced customer maintenance capabilities by developing standard operations and troubleshooting procedures for new systems.
• Improved territory technical support with courtesy visits to customers, and supplied sales leads for maintenance and engineering services.
Oxford Instruments
Field Service Engineer
(Feb 2011 to May 2013)
2 Years & 3 Months
• Prepared detailed reports for management regarding robotic / system detects affecting installation, operation, and preventive maintenance.
• Cross-sold an array of peripherals to national accounts and generated new business in the South Florida territory
• Experience with Procurement, Inventory Management, Logistics and Scheduling administration
Gretag Imaging
Technical Support Specialist
(Apr 2009 to Jan 2011)
1 Year & 9 Months
• Generate, maintain, and present comprehensive reports to customers detailing data and observations; and recommend appropriate courses of action
• Structured and instituted new process for sieving and analyzing coal samples, which optimized the rate of completion and minimized the amount of failed test
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