CV Picture
Susan Windhall NOC Engineer 461, New Land, outskirts New jersey.
susanwindhall@gmail.com
0016529838750
www.example.com
A responsible and analytical NOC Engineer with good grasp of how to locate problems and then to correct them. I have worked in Network Operations Centers of different companies. It is a challenging duty and what I am looking for is a new kind of business that can give me an opportunity to learn more. I can work long shifts and as a part of a team.
Professional Experience
Media Inc.
NOC Engineer
(Jun 2014 to Present) 6 Years & 4 Months

Responsible for preparing troubleshooting policies and strategies to ensure smooth network operations. i am in charge of maintenance and update of the hardware systems as well as software checks. I also look after the engineering team and work with them to ensure an efficient and fast paced network.

Webcores Ltd.
NOC Engineer
(Feb 2011 to May 2014) 3 Years & 3 Months

Maintained and updated all hardware systems and also loked after the official firewalls and rule violations. I had set up a network that needed approval from admin for the transfer of information from one department to another. This was a unique function and the company benefitted from it greatly.

I was in charge of all network functions including the computer systems in the managerial staff rooms.

I had to ensure that I was keeping the system online for the maximum number of hours so that work is not compromised at any time.

AT&T
NOC Engineer
(Jan 2005 to Jan 2011) 6 Years

Responsible for being on shift punctually. I had to check all systems at the start of the day. I also looked after the network errors and had to correct them with the help of he engineering team. All computerized networks were to be checked by me every single day. Apart from this, i looked after the training of engineering team in terms oftroubleshooting policies.

Computers in use by employees were also to be maintained and updated periodically.

Technical Skills
  • Computing
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  • Communication
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  • Customer Service
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  • In-depth Analysis
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  • CCNP
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  • Networking
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  • Planning Strategies
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Personal Skills
Education
The US University
BS (Computer Sciences)
(Sep 2000 to May 2004)
A good student.
NewLand High
High School Degree
(Feb 1998 to Jan 2000)
A good student of Sciences.
Achievements
Effective Policies
A Webcore, my policy of approved information sharing was highly appreciated and I was awarded along with an increment in salary.
Personal
  • Nationality
    United Kingdom
  • D.O.B
    1982/01/04
  • Marital Status
    Single
  • Driving License
    Yes
Languages
English (UK)
Native or Bilingual Proficiency
French
Elementary Proficiency
Spanish
Elementary Proficiency
Activities & Interests