CV Picture
John Herald Desktop Engineer 592, Sullivan Heights, Manchester, United Kingdom
Herald.John@ukmail.com
443190567832
www.example.com
Providing technical support to customer service centers, offices and online stores; I have delivered efficient results with hard work and detailed observation. I wish to work for big organizations and provide best possible technical solutions to improve business quality and communication. I have experience as well as skill, which makes me a solution expert while saving time for even the bigger tasks.
Professional Experience
Sun Systems Ltd.
Desktop Engineer
(Jun 2014 to Present) 6 Years & 4 Months

Responsible for running correctional programs and restoration of data is my responsibility.

I supervise the IT team that customizes every employee's desktop according to their individual needs.

Reporting malfunctioning software and repair of hardware to the finance department for approval is also my duty.

Donna Angels Computer Tech.
Desktop Engineer
(Feb 2011 to May 2014) 3 Years & 3 Months

Responsible for maintaining and creating office computer efficiency. I was also looking over the use of different softwares that slow down the network. Removing or improving the softwares affecting the system was my duty.

Troubleshooting Windows operating Systems was my duty.

GB Systems Ltd.
Desktop Engineer
(Apr 2002 to Jan 2011) 8 Years & 9 Months

Responsible for setting up the desktop systems according to the end user's requirement.

Maintaining and looking over all systems installed on the desktops of each employee was my duty.

Setting network filters and creating communication software for inter-office use was my responsibiltiy.

Technical Skills
  • Customer Relations
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  • Windows
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  • Desktop Assistance
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  • Networking
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  • LAN Networks
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  • Communication Skills
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  • Accessible
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  • Repairs and Fixing
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  • Maintenance
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  • Supervision of Team
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  • Leadership
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  • Database
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Personal Skills
Education
Lawrence Computing College
BS (Computers)
(Sep 1997 to May 2001)
Good student.
Church School for Boys
GCE Advanced Level
(Feb 1995 to Jan 1997)
Grade A, B, B. Subjects: Computing, Mathematics, Physics.
Extra curricular Achievements
Cricket
Chosen for county cricket in 1999. Was chosen to play for the season.
Winning Inter-collegiate Cup
Won the Cricket College Cup in 2001. Played as the college team captain.
Personal
  • Nationality
    United Kingdom
  • D.O.B
    1978/09/04
  • Marital Status
    Married
  • Driving License
    Yes
Languages
English (UK)
Native or Bilingual Proficiency
German
Elementary Proficiency
Activities & Interests