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Lorenz Kumar Retail Sales Manager
447712345678
lorenz@gmail.com
Assistant Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.Motivated leader in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs.

Work Experience


Self Mart
Retail Sales Manager (Jun 2013 to Present) 7 Years & 4 Months
• Achieved performance based national recognition for elite accomplishments in sales and service • Managed inventory control/Shrinkage by conducting weekly and monthly counts • Improved overall customer satisfaction from 80% to 93% by implementing realistic targets and demonstrating accountability
Hyperstar
Retail Sales Manager (Feb 2011 to May 2013) 2 Years & 3 Months
• Gained the respect of employees and management through hands on leadership, actively supporting teams during peak activity • Recognized for flexibility in addressing last minute needs identified by Director • Successfully promoted weekly specials requiring cash payment to boost revenue
Imtiaz Supermarket
Retail Sales manager (Apr 2009 to Jan 2011) 1 Year & 9 Months
• Analyzed and implemented enhanced policies and procedures that reduced risk 10% and improved deposit operations efficiency, resulting in saving $12K annually. • Reduced risk 10% annually by managing and executing business continuity plan, conducting monthly and yearly system testing, identifying critical process issues and implementing improvements.

Education


London School of Economics
MBA (Marketing)(2007 - 2009) 
London Business School
BS (Business Management)(2003 - 2007) 
CATS College
GCE Advanced Level(2001 - 2003) 

OTHERS


Short Courses
Coursework in Business, Management and Communications. Build Your Own Now

Technical Skills

  • Customer Relations
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  • Team Oriented
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  • Exceptional
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  • Strategy Development
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  • Dependance
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  • Store Management
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  • Inventory
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  • Lead Generation
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  • Data Analysis
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Personal Skills

Facilitator

Goal Oriented

Innovative

Confident

Enthusiastic

LANGUAGES

English (UK)
Native or Bilingual Proficiency
Chichewa
Professional Working Proficiency
Slovenian
Elementary Proficiency

PERSONAL

Nationality
United Kingdom
Marital Status
Married
Driving License
Yes

Awards

- Best Customer Approach Award
- best team Leader award in 2016