
Jack Hayes
Air Traffic Controller
Safe separation, smooth flow, calm under pressure
Air traffic controller with eleven years separating and sequencing traffic at one of the United States' busiest airports. Holds approach and tower ratings, manages high volumes of arrivals and departures, and keeps aircraft safely separated while maximising runway throughput. Maintains a clean operational record across a demanding, high-stakes career, with the calm decision-making the job lives or dies on. Coordinates closely with pilots, ground and adjacent sectors, and mentors developmental controllers through certification. Knows that in this role there is no room for error, and works to that standard every shift. Looking for a controller or supervisory ATC role with a facility that holds safety and professionalism above all.
Federal Aviation Administration (Atlanta) - Atlanta, GA
Air Traffic Controller July 2014 to Present 12 years & 1 month
Manage both the approach and tower positions, balancing safe aircraft separation against maximum runway throughput.
Maintain a clean operational record across a demanding, high-stakes air-traffic career with zero separation losses.
Coordinate continuously with pilots, ground control and adjacent sectors to keep the traffic flowing safely.
Make fast, sound decisions under pressure during weather events, heavy arrival banks and irregular operations.
Mentor developmental controllers all the way through their facility training and final position certification checks.
FAA Regional Facility - Southeastern USA
Developmental / Tower Controller July 2014 to June 2016 2 years
Handled ground, local and clearance-delivery positions under supervision and then independently.
Built the situational awareness and strict phraseology discipline the role demands.
Worked live traffic in varied weather, learning to stay ahead of the picture.
Progressed to approach control at a busier and higher-volume FAA facility.
FAA Academy - Oklahoma City, OK
Air Traffic Control Trainee August 2012 to June 2014 1 year & 11 months
Ran high-fidelity tower and radar simulations to build core controlling skills.
Learned the rules, phraseology and fast decision-making that underpin safe control.
Earned the placement into a live FAA facility as a developmental controller.
Embry-Riddle Aeronautical University
BSc in Air Traffic Management (August 2008 to May 2012)
FAA Academy & Facility Training
FAA Control Tower & Approach Ratings (June 2012 to June 2014)
Clean operational record
Calm in the rush
Recurrent Skills & Emergency Simulations
FAA Academy (January 2020 to Present)
Radar & Approach Procedures Refresh
FAA Academy (June 2021 to Present)
FAA Tower & Approach Ratings
Federal Aviation Administration (June 2014 to Present)
Control-Tower Operator & Medical
Federal Aviation Administration (June 2016 to Present)
- Traffic Separation
- Approach Control
- Tower Control
- Traffic Sequencing & Flow
- Radio Phraseology
- Conflict Detection
- Adverse-Weather Operations
- Coordination
- Emergency Handling
- On-the-Job Training