- 14 Years & 7 Months
Jun 2006 to PresentUnion Bank Ltd.Bank Relationship Manager
Responsible for achieving targets set by the Sales Team and introducing all bank products to customers. I also look after the account holders' activities and help them make better decisions regarding finances.
I am responsible for sustaining clients through good customer service and planning packages and new product launches in order to meet the deposit goals that are set for each quarter.
Feb 2003 to May 20063 Years & 3 MonthsAmerican Banking Corp.Banking Relationship
Responsible for maintaining good relations with clients and key account holders. Greeting customers and helping them with any financial transactions and account assistance was also part of my job.
I was responsible for attending calls and answering all kinds of queries. Introducing special bank services and offers, discounts and limited time frame schemes was my duty. The aim of my job as to increase number of clients while keeping a healthy and pleasant relationship with the current account holders.
LanguagesEnglish (US)Native or Bilingual ProficiencyFrenchElementary ProficiencySpanishElementary Proficiency
- Business Reviews
- Market Knowledge
- Package Planning
- Account Details
- Product Offers
- Product Presentation
- Customer Offers
- Special Discounts
- Client Satisfaction
Improved client portfolio by 23% through good customer service and efficient product offers.
Contributed to bank's net worth by increasing number of clients.
Represented bank at the Finance Conference and signed five loan applicants to open accounts.
Atended the European Banking Conference for exposure and better understanding of banking systems around the world.
Visited Dubai for the EFMA Conference discussing the financial markets and banking in the Middle East and Northern Africa.