Responsible for dealing with customers amicably and answering their queries regarding services and timings of the clinic and spa. I am also in charge of selling spa cosmetics to customers over the phone.
I was responsible for booking appointments and looking after customer specifications at the spa.
Worked for more than a decade and earned a place in the call center as one of the most dedicated and polished CSE.
I was responsible for taking calls of customers and answering several questions about different products. Taking orders
I was responsible for calming down irate callers and it was a skill that made many other CSEs transfer calls to me so I deal with such callers.
- Customer Relations
- Product Knowledge
- Telephone Equipment Usage
- Complain Forms
- Stress Management
- Call Handling
- NationalityUnited States
- Marital StatusMarried