Responsible for helping customers with billing, product checking and after sales service vouchers.
Also responsible for reaching minimum sales target per month. I regularly research market to understand product competition. I have so far contributed to company revenue by a good percentage due to always meeting target and satisfying customers.
Responsible for showing customers all the stock and helping them decide which products would be best for them. I was also responsible for looking through other store gods and gaining knowledge of everything in order to satisfy customers better.
It was my duty to help customers with complaints, calming them down and offering them alternatives while eeping company profits in mind.
Responsible for dealing with customers and ensuring that the minimum target deal is settled.
I was also responsible for constantly researching and improving nowledge on electronic goods. This knowledge was then applied to comfort customers by comparing our products with the market and making them see how it is a better choice.
Helped with company revenue generation.
Increased customer base through good speaking skills and conviction.
Became trainer for junior staff due to best service.
- Customer Relations
- Complain Handling
- Problem Solving
- Patient Dealing
- Product Detail
- Comparison of Products
- Business Benefit
- Team Work
- Customer Satisfaction
- Equipment Knowledge
- Market Research
- Interpersonal Skills
- Marketing Qualities