Installed and maintained company's computers. It was my duty to take care of the network connectivity speed, maintain all software up-to-date and answer employee queries.
All computer systems were checked regularly and all software was developed for office use. I was in charge of staying in touch with the latest technology so that the network could be kept in accordance with the latest technology.
Responsible for answering calls and writing down complains chronologically. Visiting the customers to attend complains and solve the issues at hand was also my responsibility.
I maintained regular customers and solved all software and hardware issues. Answering queries on phone and assisting customers in solving issues remotely was also my duty.
Responsible for assisting the employees with all kinds of computer and network queries.
It was my responsibility to look after the maintenance work and keep the computers up to date so that office work can be done efficiently.
Best Computer Project.
Computer Assistant Dedication Award.
Trainer for New Computer Department Members.
- Customer Relations
- Software Updates
- Hardware Repair
- Application Functions
- New technology
- System Analysis