40, Hill Top Apartments, Chicago.
veronica220@email.com
0012086341220
CV Picture
Veronica Benson
Shift Supervisor
Amiable, responsible and efficient shift supervisor with experience of customer service and vigilant supervision. I look after the guests and treat staff members in a manner that it has made me popular among everyone. I wish to continue my services as shift supervisor as it gives me an opportunity to learn a lot and simultaneously deliver the best. I can be an active part of any restaurant due to my pleasant disposition and active work style.
Work Experience
(Jun 2013 - Present)
Sandy Beach Bar
Shift Supervisor

Responsible for providing best customer service and ensuring that each customer is attended by a waiter within five minutes.

I am also responsible for looking after the shift waiters and kitchen staff. I ensure that all kitchen and dining area operations are run properly.

(Feb 2008 - May 2013)
Diner's Den
Shift Supervisor

Responsible for greeting guests and ensuring that they are ushered to their table properly.

I looked after the operations in the kitchen as well as the dining area. All the staff members who performed well were encouraged through incentives and prize money.

(Jan 2003 - Jan 2008)
Sal's Pizzeria
Shift Supervisor

Responsible for greeting customers and ensuring that their order is taken on time. I was also responsible for looking after the kitchen staff and ensuring that all operations were conducted efficiently.

Timely service and good quality of food was checked by me. I looked after service staff as well and in case of any inefficient work, I was the one to give warning.

Education
(1998 - 2002)
Chicago University
Bachelor Business Administration
Good Student.
(1996 - 1998)
Chicago High
High School
A good student.
Awards

Best Employee of the Month, several times.

Supervisor Excellence Award

Customer Service Training Certificate

Technical Skills
0
 
5
 
  • Customer Relations
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    • 2.
    • 3.
    • 4.
    • 5.
  • Decision Making
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    • 2.
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    • 5.
  • Special Seasonal Services
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    • 5.
  • Precision
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    • 2.
    • 3.
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    • 5.
  • Employee Relations
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    • 2.
    • 3.
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    • 5.
  • Leadership
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  • Team Work
    • 1.
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    • 5.
  • Kitchen Equipment
    • 1.
    • 2.
    • 3.
    • 4.
    • 5.
  • Ordering
    • 1.
    • 2.
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    • 4.
    • 5.
  • Inventory Control
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    • 4.
    • 5.
  • Stock Checks
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    • 2.
    • 3.
    • 4.
    • 5.
Languages
 
English (US)
Native or Bilingual Proficiency
Personal
 
Skype
veronicabenson
 
Nationality
United States
 
Date of Birth
1980/11/30
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