Lead Server Resume Sample

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Olivia Romano
Lead Server

Setting the standard on the floor and leading the team

[email protected]
+1 312 555 1167
Available on request

Lead server with seven years in fine and casual dining, the last three leading the floor at a busy restaurant in Chicago. The senior server who sets the standard — delivering polished service to her own tables while guiding the team, training new servers and keeping the whole floor running smoothly through a packed service. Built a regular following and was trusted to run the floor on the busiest nights. Delivers attentive service, leads and supports the server team, trains new staff, handles guest issues, and keeps service flowing during the rush. Warm, polished and a natural leader on the floor. Looking for a lead-server, head-server or floor-supervisor role with a restaurant that takes its service seriously.

Work Experience
Lakeshore Grill - Chicago, IL

Lead Server January 2021 to Present 5 years & 10 months

Set the service standard on the floor, delivering polished service to my tables while leading the whole team.
Built a regular following and was trusted to run the floor on the busiest, most demanding nights.
Deliver attentive, knowledgeable service, reading each table and recommending dishes and wine with confidence.
Lead and support the server team during service, stepping in wherever a section needs help to keep things flowing.
Train new servers on the menu, the systems and the service standard, bringing them up to speed quickly.
Handle guest issues calmly and recover them well, so a problem leaves a guest happy rather than disappointed.
Chicago Bistro - Chicago, IL

Server June 2016 to December 2020 4 years & 7 months

Served guests in fine and casual dining, building service skill, wine knowledge and a regular following.
Delivered attentive service across busy shifts and learned every section of the floor.
Learned service, wine and guest care on the job across more than four years.
Gained the experience and certification that led into a lead-server role running the floor.
Education
City Colleges of Chicago

Associate Degree in Hospitality (August 2014 to May 2016)

Associate degree in hospitality covering restaurant service, food and beverage and guest experience, with a placement. The program combined service training with real restaurant work. It led directly into a serving career.
Court of Master Sommeliers (Intro)

Wine & Service Certification (January 2018 to April 2018)

Introductory wine and service certification covering wine knowledge, pairing and fine-dining service. It sharpened her food-and-beverage expertise. It supported polished service and confident wine recommendations.
Highlights
Trusted to run the floor
Trusted to run the floor on the busiest, most demanding nights of the week. Being handed the whole floor on a packed service is the clearest sign of a lead server management genuinely relies on.
A loyal following
Built a regular following of guests who ask for her section by name. Guests returning and requesting a specific server reflects the warm, polished service that defines a great lead server.
Recognition
Server of the Year

Lakeshore Grill (January 2022 to Present)

Named the restaurant's server of the year for guest feedback, sales and leadership on the floor. The recognition reflected consistently excellent service and team leadership across the year rather than a single strong shift.
Activities & Interests
House Repair
Pool
Wine Tasting
Horror Movies
Gossips
Certifications
Wine & Service Certification

Court of Master Sommeliers (Intro) (April 2018 to Present)

Introductory wine and service certification covering wine knowledge, pairing and fine-dining service to a recognized standard. It sharpened her food-and-beverage expertise and supports polished service and confident wine recommendations.
Technical Skills
  • Fine-Dining Service
  • Floor Leadership
  • Wine Knowledge
  • Server Training
  • Guest Recovery
  • Upselling
  • Section Management
  • POS Systems
  • Menu Knowledge
  • Service Coordination
Languages
English (US)
Native or Bilingual Proficiency
Italian
Professional Working Proficiency
Spanish
Professional Working Proficiency
Personal
Location
Chicago, IL
Nationality
American
Gender
Female
Availability
Flexible
Date of Birth
1995-09-12
Personal Skills
Leadership
Warmth
Composure
Communication
Reliability

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